STUDIO FORMS
If you are a new student, please take a moment to print and complete a Student Registration/Liability Waiver form. Bringing a completed form to your first class will save time for everyone. Thank you.
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STUDIO POLICIES
Yoga Class Guidelines
Maple Leaf Community Yoga classes start and end on time. Please arrive 10 minutes early in order to sign-in and set up your sticky mat in preparation for an on-time start time.
Some classes are scheduled with only 15 minutes between them. The instructor whose class just ended must sweep and tidy the studio in preparation for the next class. Please respect the instructor's time and responsibilities to the upcoming class during this short window.
Instructors arrive at the studio 15 minutes prior to their class. If you have questions or something to discuss with your instructor, please arrive before your class in order to do so.
No food, drink or shoes are permitted in the practice space. Please ensure that all personal items are properly stored on the coat or shoe rack.
Please do not bring cell phones to the studio. If you must bring it then make sure that it is off or completely silenced before the start of class.
Student Reservation Cancellations
If a student cancels their class reservation less than 24 hours from the scheduled start of the class, they will be charged the full amount from their current Class Pass.
To cancel a reservation, the student will log-on to their studio account, select the class which they wish to withdraw from, and choose ‘early cancel’. Emails and phone calls are not acceptable methods of canceling a reservation.
Cancellations made within the required 24-hour notice will not be charged to the student’s Class Pass.
Class Cancellations
If a class is cancelled by the studio, the Office Staff will call each person with a reservation in that class. They will inform them of the cancellation and that there will be no charge to their Class Pass.
The online schedule will be updated to indicate a class cancellation. Please refer to that schedule for the most up-to-date class offerings.
Workshop Cancellations
If a student cancels their workshop enrollment less than 48 hours from the scheduled start of the workshop, they will be charged the full amount paid.
To cancel a workshop reservation, the student will log-on to their studio account, select the workshop for which they enrolled and choose 'early cancel'. Emails and phone calls are not acceptable methods of canceling a workshop enrollment.
A workshop will be cancelled if less than four people have registered within five days of the workshop.
If a workshop is cancelled due to low enrollment, the Office Staff will notify the instructor and each student currently registered for the workshop.
- Refunds will be issued based on the form of payment used.
- Credit cards will be credited and anyone who paid with a check will be issued a refund check in the mail, or a credit to their studio account, whichever they prefer.
- Refunds will be complete within 5 business days of the cancellation.
Private Instruction, Customized Classes and Yoga Therapy
Private Instruction and Yoga Therapy sessions are defined as appointments between an instructor and 1 or 2 students.
Customized Classes are defined as appointments between an instructor and 3 – 8 students who wish to create a class specific to their yoga practice or scheduling needs.
Instructors are paid by Maple Leaf Community Yoga; please pay the studio, not the instructor, the cost of the session.
When scheduling Private Instruction, a Customized Class or Yoga Therapy session using our online scheduler, please allow 15-minutes between other scheduled appointments or classes.
Open Studio Time
Students are allowed use of the studio for their personal practice only with an instructor present during scheduled Open Studio time.
Open Studio Time should not be confused with Private Instruction, Customized Class, or Yoga Therapy. Students will have access to the quiet, calm, and clean space of the studio, as well as use of the Yoga Wall, and various props. Instructors are present for supervision, not instruction.
Students must record their arrival and departure on the Open Studio Time sign-in sheet. Doing so will be an acknowledgement of Open Studio Time policies and legal liability waiver.
Retail Purchase Refunds
Due to the personal nature of the items we sell (eye bags, bolsters, yoga straps, etc.) we do not offer refunds nor exchanges for retail purchases. We appreciate your understanding in this matter.
Class Passes
Class Passes expire 90 days from first use.
Class Passes are transferable within a household.
There are no refunds to Class Passes except in emergency situations, which are at the sole discretion of the studio owner.
Visual and Audio Recording
Any recording on the studio premises requires permission from the studio owner, and is not typically allowed. Written consent must be obtained from those to be recorded prior to recording.
Still camera photos require a written consent from anyone photographed.
Nota Bene
In consideration for students with chemical or other allergies/sensitivities, please do not wear colognes or perfumes to class. As your body heats the scents are carried throughout the studio, and what smells wonderful to you may cause a headache (or worse!) for someone else. Thank you for your cooperation.
